ADD-ONS / CUSTOMER SERVICE

Scan and Order
instantly

Turn every table into an ordering point.
Guests scan, order, and pay from their phones. Orders reach your POS System instantly.

Scan and Order table stand mockup illustration
THE OLD WAY VS THE NEW WAY

Manual orders slow down your floor

Customers wait, waiters run between tables, and orders still slip through the cracks.

With Scan & Order

  • Customers scan and order the moment they sit down
  • Staff stops running for orders and focuses on service
  • Every item lands in the kitchen accurately, no rewrites
  • Tables turn faster without rushing customers
STEP BY STEP

How Scan & Order works

Three simple steps, from the QR on the table to the order in your kitchen.

Scan QR code drawing

Scan the QR

Guests scan the QR code on their table with their phone camera. No app, no download.

Pick and Order menu selection drawing

Pick & order

The full menu opens instantly. Guests choose what they want and place the order from their phone.

KOT lands in kitchen drawing

Order reaches the kitchen

A quick OTP confirms it, and the KOT lands in your kitchen through POS System.

INTERACTIVE DEMO

Try Scan & Order yourself

See it the way your guests will. Tap through a real order, right from the table to your kitchen.

1

Scan the QR

Opens the menu instantly. No app, no download.

2

Browse & add

Pick dishes and build the order from the phone.

3

Place the order

Review the cart, and it goes straight to your kitchen.

4

KOT in the kitchen

The order prints on your POS System instantly.

👇 Go on, tap through the phone.

Dynamic Table 7 QR scanner screen mockup
WHAT MAKES IT WORK

Built to sync with your POS

Four features that turn every table into a self-service order point, without the chaos.

Every order lands in your POS illustration

Every order lands in your POS

No second screen, no manual entry. Orders flow into your billing software the second they're placed.

  • Real-time order sync, no delay
  • Same KOT format you already use

Multiple orders, one table

Customers can add to their order anytime during the meal. Every round links back to the same table bill.

  • Each new order joins the same table bill
  • Different guests can order separately from the same table
Multiple orders, one table illustration
Hide sold-out items instantly illustration

Hide sold-out items instantly

Sold out of biryani at 9 PM? Toggle it off. The QR menu updates instantly on every table.

  • Single tap to hide or show items
  • Updates show up across every table's menu
WHY IT MATTERS

Save time, serve better, skip errors

A smaller team handles busier shifts, diners feel attended to, and every order lands in the kitchen right.

01

Save staff time

Waiters stop running for orders. The same team serves more tables every shift.

02

Smoother diner experience

Guests order the moment they sit down. No flagging staff, no waiting, no menu hunt.

03

Fewer order mistakes

Customers pick exactly what they want. No mishearing, no rewrites, no missed items.

CUSTOMER STORY

A word from our restaurants

“Our cloud-kitchen Black Chimney is a fan of POS System. It has eased our online order management for us. Plus, the inventory management is so smooth. We have stopped the manual tracking for good!”

Abhishek Harjani profile photo

Abhishek Harjani

Owner, Black Chimney

Black Chimney logo

FAQs

Customers simply scan the unique QR code placed on their table using their smartphone camera. No app download or registration is required!

Schedule a free demo

Get in touch with our team to clarify your queries

Schedule demo call center illustration